hebat Privacy Policy

This page describes what we collect when you use hebat and how we keep that data protected. We process your personal information to verify your identity, process deposits and withdrawals, detect fraud, and improve your experience across our sportsbook, live-dealer tables, slots, and esports markets.

Our privacy practices are designed around transparency. We do not sell your data to third parties for marketing. We do share information with payment processors, identity-verification services, and licensed operators where required by law. Your use of hebat confirms that you understand these practices.

What We Collect on hebat

When you register on hebat, we collect your email, password, full name, date of birth, and phone number. To verify your identity, we ask for a government-issued ID and proof of address. We also collect your payment method details—whether you fund your account via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or direct bank transfer through mobile banking, local payment, online payment, or e-wallet.

As you use hebat, we log your activity: which games you access, your betting history on Liga 1 and Piala AFF matches, live-dealer table sessions, and esports markets such as Mobile Legends or Free Fire. We track your IP address, device type, and browser information to detect fraudulent access and ensure account security. We also store cookie data to remember your login preferences and language settings on your mobile device.

How We Use Your Data

We use your data to operate hebat. Identity verification prevents underage access and money laundering. Payment information allows us to process deposits and withdrawals. We analyse your betting patterns to flag suspicious activity—for example, a sudden withdrawal request from a new device or location may trigger a review step before funds are released.

We share limited data with third-party processors. Our payment partners receive only the information needed to process transactions. Our identity-verification vendor sees your ID and address to confirm eligibility. We do not share your betting history or account balance with these vendors. If we detect fraud, we may be required by law to report certain details to financial authorities.

Your Rights & Data Retention

You have the right to request a copy of your personal data that we hold on hebat. You can also request correction of inaccurate information or deletion of your account and associated records, subject to legal retention requirements. To exercise these rights, contact our support team through the in-app help centre or email.

We retain your data as long as your account is active. After account closure, we keep records for a standard legal period to meet tax and anti-money-laundering obligations. Payment history is retained for transaction reconciliation. During Idul Fitri, Idul Adha, Imlek, or Nyepi holidays, requests may take longer to process due to reduced staffing.

Cookies & Tracking

We use cookies on hebat to store your session token, language preference, and login status. These cookies enable you to navigate the platform without re-entering credentials. On mobile devices, we use local storage for similar purposes. You can disable cookies in your browser settings, but this may limit hebat functionality.

We do not use tracking pixels or third-party analytics that build profiles for external advertising networks. We track aggregate usage statistics internally to understand platform performance and identify technical issues.

Security & Breach Notification

We encrypt your login credentials and payment details using industry-standard protocols. Our infrastructure uses firewalls and access controls to prevent unauthorised access. However, no system is completely secure. If we discover a data breach affecting your account on hebat, we will notify you via email and provide guidance on protective steps.

Updates to This Policy

We may update this privacy policy to reflect changes in our operations, new legal requirements, or improvements to our data practices. Material changes will be announced via email or in-app notification. Your continued use of hebat after such updates constitutes acceptance of the revised policy.

Contact & Jurisdiction

If you have questions about how we handle your data on hebat, contact our support team. We are committed to resolving privacy concerns fairly. Our services are available only where local law permits. Users are responsible for verifying that their use of hebat complies with their own jurisdiction's data protection and privacy regulations.

This privacy policy is supplementary to our terms and conditionsFor general account questions, see our FAQ